Troubleshooting
Report issues, share feedback, and get help with Meko
If you run into a problem with Meko or want to share feedback, here's where to go.
Report an issue
The fastest way to get help and report bugs is the Meko Discord. Join the community, post in the relevant channel, and the team or other community members will respond.
When reporting an issue, include:
- What you were trying to do
- What you expected to happen
- What actually happened
- Any error messages from your agent or the Meko portal
- The name of your datapack (not the API key) if the issue is datapack-specific
Share feedback
While you're signed into the Meko portal, use the in-portal feedback control to send detailed feedback. The portal automatically attaches diagnostic information about your session, which makes it easier for the team to reproduce and triage what you're seeing.
The portal feedback path is the right one for:
- Feature requests
- Usability or UX issues
- Suggestions for documentation or examples
- Anything you want to share that isn't a blocking bug